Interpersonal Conflict and Work Stress Among Nurses in Private Hospitals: A Cross-Sectional Study in Central Java
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Abstract
Background: Interpersonal interaction among nurses is unavoidable in hospital settings and may become a psychosocial stressor when conflict occurs. Work stress can influence teamwork and potentially affect patient care quality. However, evidence regarding this relationship in Indonesian private hospitals remains limited.
Objective: To examine the association between interpersonal conflict and work stress among nurses working in inpatient units.
Methods: A cross-sectional correlational study was conducted involving 40 nurses selected from a population of 45 staff nurses in inpatient wards of a private hospital in Central Java. Interpersonal conflict was measured using the NIOSH Interpersonal Conflict at Work scale, and work stress was measured using the American Institute of Stress questionnaire. Data were analyzed using Spearman rank correlation.
Results: Most nurses experienced mild interpersonal conflict (80%) and mild work stress (82.5%). A statistically significant positive association was found between interpersonal conflict and work stress (r = 0.603, p < 0.001), indicating a moderate correlation.
Conclusion: Interpersonal conflict is moderately associated with nurses’ work stress. Organizational strategies aimed at improving communication and teamwork may help reduce stress levels.
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